Picture and soundBrowser to browser, encrypted, no server in between. Cloudflare helps the two devices find each other, so it sees their IP addresses, and if a strict network insists, a Cloudflare relay carries the encrypted stream and keeps nothing. Only with the studio feed or the SRT desk do picture and sound also pass through our own media server at Hetzner in Helsinki, Finland, which sends them on and records nothing.Never stored
SubtitlesWhile subtitles are on, the sound on location streams straight from the browser to Deepgram, an AI speech recogniser in the European Union, and comes back as text in the moment. We never keep the audio, and Deepgram neither keeps it nor trains on it, in the free demo too.Audio: never stored
TranslationEach subtitle line goes as text to Claude by Anthropic (USA) and comes back in your language. Anthropic does not train on it and deletes it within 30 days at the latest.At Anthropic: 30 days at most
AI voice (optional)If the desk switches the AI voice on with a pass, each translated line goes as text to Microsoft’s Azure speech service in Sweden and comes back as a voice. It is for listening only: we do not record or store it. Microsoft does not train on it.Not stored
TranscriptOn a pass, every line and its translation is saved in our database at Supabase, hosted on Amazon's cloud in Sweden, so you can read, download, mail or delete it. Backup copies are kept for up to 7 more days. The public demo saves no transcript; the lines of Text’s free minute are added to a pass only if you enter one straight after.30 days from purchase (Remotize Text: each line 30 days), or until you delete it
Radio recordingsIn Remotize Radio, while the desk records, each device records its own microphone and sends the recording, in ten-second pieces, to our storage at Supabase (Amazon’s cloud in Sweden). Only the desk of that room, with its code and password, can download or delete it. Not copied to backups.30 days, or until the desk deletes it
Cues and the roomTyped cues and the room's signalling pass through Supabase in the moment; nothing that is said or typed is written down. One line per call is kept: the room code and how the devices connected, to keep the service running. A free demo room is open to anyone with its four-letter code; a pass room needs its password.Not stored
Pass and paymentStripe takes the payment; the card never reaches us. We keep the pass itself: the email address it was bought with, the room code, the dates, and how many minutes were used. Each device in a pass room gets an anonymous sign-in, deleted after 30 days.As the receipt
The iPhone appYou sign in with your email address and a six-digit code, no password; the app then shows every pass bought with that address. Passes bought in the app are paid through Apple, which never gives us your card or Apple Account; we receive only Apple’s record of the purchase. The app has no analytics and no advertising. Delete my data in the app removes your transcripts, recordings and address.Code: 10 minutes · purchase: as the receipt
The metersHow many minutes were transcribed, into which languages, and how many words the translator handled, kept to run the service and to pay the providers. Never a word that was said.Kept
On your deviceYour browser keeps the language you chose, your cookie choice and, in the app, your room code and password, the email for Remotize Text and your sign-in to My interviews, so you need not type them again. Analytics (PostHog, EU) run in the app only if you accept them; change that any time under Cookie settings at the bottom of the app.Only on your device